1and1.com is truly a joke. They still operate like it's 1995...literally. I placed an order for a domain name just to try them out and it's not instant, it literally takes them 12-24 hours to place an order just to register a domain name. Yesterday I initiated a change of account internally at 1and1, the owner needs to provide you with the auth code so that you can initiate the "transfer" even though it's internally at 1and1, oh, and they still charge you a regular .com price. The owner approved the transfer and the domain is visible in my account, though I'm not able to modify nameservers at all. I dropped a note to 1and1 support and the response I got was that it takes them 24-48 hours to fully get the domain name into your account...FOR AN INTERNAL TRANSFER!? It's really a bit ridiculous. I've been saying for years that these deadbeat registrars will all go out of business once people realize how idiotic they are. When there are options like dynadot and moniker out there...who needs anything else? The funniest part of all this is that when I contact 1and1 support and asked why I couldn't change the nameservers they told me because it was a "new domain registration"...even though the domain is 15 years old? Give me a break!