Corwin said:
i have the login and password but the problem is the whois record i not linked properly to the domain. So when i try to trasnfer it, the new registrar cannot see the email and can t make the transfer.
While nameview (the catching registrar) just dont answer my email and namescount who share their system with them claim they cannot help me .
this is really a pain!
If your registrar (where you want to transfer the domain) is "user-friendly", write them a letter, and explain the situation. Mention that you agree on all consequences regarding the transfer, and that you take the responsibility for it (it's your domain, so you dont have to worry about that too much).
Then start the transfer at the gaining registrar, but since you cannot confirm the transfer (due to wrong whois data), ask them (support@yourregistrar) to consider it as confirmed (write as mentioned above) and that they push the transfer query to the registry.
PS: Before it all, on NameScout turn the transfer lock off.
In few days (if everything is ok) domain should be transferred without any further confirmations.
I was in the same situation like you, and this worked for me. Maybe it will work for you too.
However, be carefull. When you turn the NameScout lock off, anybody can do the same, and take over your domain. So, do it only if you dont have any way out from this problem.