Few points:
1. I informed SnapNames.com about this on multiple occasions. They always replied "No". I have those emails from them.
2. If I'm correct it was more than one bidder.
3. That email from them is disrespectful. An employee had no interest to do this for himself as he did not receive the money from the auction. This is a lie they wont' be able to explain in court.
4. I want the bidders name/names exposed, so we can all verify our own auctions.
5. I want the money back. The difference between my last bid and the last valid bid.
6. They are not transparent. Someone is probably pressing them with a law suit.
7. I will sue if I do not get the above.
On top of all this, this is not the only company doing this. There is another company doing this on small domains in 2 different ways.
Now, this case is easy, because the guy was in the company. What about a deal where a guy is "outside" the company working for the company by bidding up? Ever though of that one?
This is pure fraud on a big scale.
BTW, HAlvarez was in every auction. I'm suing them. I have the documentation.