Any computer tech people

[droplister]

I have an HP Pavilion dv6000. The last time I shut it off was just by holding the button down as I was in a rush and now it will not boot.

I get the HP screen and then I just get a black screen with a blinking cursor. I tried all the things listed here.

This laptop has quickplay which allows you to watch dvds without starting the laptop. I read looking up the errors and symptoms that quickplay has a lot of issues, but anyways. I can use quickplay, but when I click the quickplay button it shows the windows load screen that should be shown after the hp screen on regular start up before going to the quickplay screen. I don't remember it doing that ever before this.

I can only press f8 to get into safemode or anything like that when I use the quickplay start up. And when I try to use that I get a large run of messages like

disk(0)rdisk(0)partition(3) WINDOWS/system32 < not even it, but it flashes to quick to get.

Then I get a blue screen...

A problem has been detected and windows has been shut down to prevent damage to your computer.

STOP: 0x0000008B (0xF9E53524, 0xC0000034, 0x00000000, 0x00000000)


So someone suggested knoppix, so I try that out, but when I choose the harddrive I get the error. "The volume is dirty."

I read on this forum about the volume is dirty message, but the fixes all need command prompt which I cannot use.


Anyways let me know what you think.

----

Suggestions for what I should buy in case this is fubar as well.

 

[draggar]

Does it boot up when you start in safe mode and seem to run fine?

 

[droplister]

No it wont start in safe mode cause i can only get to safemode when i start quickplay which doesnt really open what i need which is why i get partition errors i think.

Something has whacked the computer

Should go like this for normal start
HP load > windows load > login
and for quickplay only quickplay loads

Right now I get
HP load > black
and for quickplay windows loads then quickplay so its like the order and arrangements are ****ed.

 

[south]

I'm assuming you're running xp(?)

Have you changed anything recently, such as adding ram, installed a new antivirus, or? How old is the computer? If ram, pull the new piece out, try starting in safe mode.

First thing to try is checking the hard drive.

Boot from your windows cd. You may have to change your bios settings to boot from it, or you may have a boot menu option available.

If your manufacturer didn't supply one, any windows xp home, pro, media center or even 2003 server cd will work to check the hard drive.

Choose the first repair option.

Login to the appropriate windows installation.

Run chkdsk c: /r

It will take an hour or two. Let it finish. After it is done, type exit, and it will reboot.

Post back.

Just re-read your post... Also, disconnect any usb printers, external usb drives, unplug any memory sticks, see what happens. Sometimes they try to boot off the removable media slots in the printes, etc. The rest still applies though if this doesn't work..

 

[droplister]

I have no disk, i was suppose to make one when i first started it, but it wanted freaking 16 disks. So i need to run out and buy xp or something then?

Thats the fix i was talking about in my post, i just need to know what disk i need to get.

 

[draggar]

Wow, computer companies have gotten really cheap now to not even include a rescue disc.

You might be boned. If it is in warranty, call HP and insist on a rescue disc.

 

[south]

Ughh... typical of HP not to include a cd.

The problems:

You probably already have a legal cop of xp (the sticker on the side or back of the computer), just not the media, so it's money that should not have to be spent.

Even if you were to go spend the money on a cd, it may not be the answer, just the first thing to try. It could easily be other things, whether drive physically failing, virii, spyware, bad ram, bad mainboard, etc.

Do you have a friend /relative neighbor close that you could borrow one from?

To answer the question: To run chkdsk, you can use ANY version of xp on ANY other version. If you need to to a re-install, if it's a repair install (which you will want to try first if chkdsk fails to fix the problem) you will want the same version cd as the sticker on the computer shows. (Home, pro, etc), or you'kk have activation problems.

If you end up wanting / having to do a complete re-install of the operating system, it (mostly) doesn't matter what version you get. If it was a media center version, you may end up having to order it from HP, if that's what you want to stick with. Also, you will need drivers, or at least a network card driver for it, so you can get on the net to get the rest of the drivers. Did a cd come with the computer you're using to get on now? If i't's XP (any version), you can use that cd to run chkdsk.

Another thought; Does the hp have a floppy drive? If so, you might try booting from microsofts boot disks. I have never tried though, and have no idea if they include chkdks or not.

They are available here: http://support.microsoft.com/kb/310994

Another note: Linux is great for recovery, resetting passwords, etc, but I would recommend you avoid trying file level tools on ntfs from it. Always best to stick the the native filesystem if possible.

Ok.. pardon the novel..

 

[droplister]

Thanks im gonna go on a hunt for red october...a disk.


I should be able to find something

 

[south]

Ok... I'll check back in morning.. gotta get to bed.

 

[droplister]

Found a disk its XP Home, says for Dell's only on it, but w/e.

I got to repair and get the error

"setup did not find any hard disk drives installed"

This computer doesn't have a floppy drive to install any drivers of sort during this setup with f6.

 

[draggar]

"setup did not find any hard disk drives installed"quote]

Goes in hand with:

disk(0)rdisk(0)partition(3) WINDOWS/system32

(It's naming it by it's partition location, not a drive letter (C:/ etc...)

Check the bios, make sure the HDD is recognized properly. If your PC isn't booting and you're getting that then it seems like a partition was damaged durng the shutdown (shouldn't happen, but can, rarely).

But, it could be that the disc is not recognizing the PC as a Dell PC, might not be but could possibly be.

Ask some business friends of yours, see if any has a corporate lisence to XP, they might be able to give you the key and a disc (both legal) for very little $$$.

 

[south]

Found a disk its XP Home, says for Dell's only on it, but w/e.

I got to repair and get the error

"setup did not find any hard disk drives installed"

This computer doesn't have a floppy drive to install any drivers of sort during this setup with f6.

No matter what brand the cd says.

Yes, check the bios to see if the computer actually recognizes any hard drives.

If not, the drive is probably toast.
If so, you may require a driver for windows to "see" the drive. You'll notice when windows setup is starting, it says "press F6 now if you have a driver disk" or something like that. Sometimes you need to preload the hard drive controller, typically for a scsi or raid controller. The problem you're going to have with this, if it is the case, is that you have no floppy drive, and wouldn;t be able to load the driver disk anyway. (Which you could probably get from the manufacturer's site).

Was Knoppix able to read the drive?

Sorry, but this is really begining to look like a recovery operation at this point...

One last thing to try, just for the **** of it:
In the bios, if the bios actually shows the hard drive, check the boot sequence, set the hard drive as 1st, and (if possible) disable booting off usb, and anything else for that matter, and see what happens.

"setup did not find any hard disk drives installed"quote]

Goes in hand with:


(It's naming it by it's partition location, not a drive letter (C:/ etc...)

.

That's normal.... The drive letter is assigned in the O/S. They've been doing that since NT 4.

 

[tinner666]

Before you go nuts. Try this test. Remove the HD cables and reinstall them. Sometimes the cable loosens and causes the problem. Won't hurt to try.

 

[south]

Before you go nuts. Try this test. Remove the HD cables and reinstall them. Sometimes the cable loosens and causes the problem. Won't hurt to try.

I believe his computer is a laptop.

 

[tinner666]

"I have an HP Pavilion dv6000."
I believe that designates a tower. Same can hold true for a laptop though. At 3.5 volts, it doesn't take much to lose juice.

 

[draggar]

I believe his computer is a laptop.

You can stilll remove the drive and put it back in. :smilewinkgrin:

That's not a bad suggestion, if you feel comfortable doing it.

As for recovery, I use a good tool at work, but it will require a second PC and possibly an IDE to USB converter (<$15 at NewEgg for the controller, I don't know how much the SW is), "GetDataBack" it takes about an hour to read recoverable data from a 60GB drive, but well worth it if your data is valuable.

 

[stuartsdomains]

re-set the motherboard and reboot

 

[droplister]

I ended up restoring, bleh. The hd is fine, idk what the hell happened but chkdks didnt help.

Thanks fellas.