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diddle32

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Any payments yet for anyone? This is a little disconcerting.
 

namestrands

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They claim to be NET-7 unless the 7th day is a weekend, which they would then pay next working day.

Have to admit, payments lately have been lapse.
 

diddle32

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I also see that they submit the payment on the 7th day. Maybe something is up with PayPal. They have been good so I am willing to give them the benefit of the doubt. Just wish they'd slap something up on the site telling us what is going on. I'm sure the DS account execs are fielding e-mail left and right about it.
 

somayyeh

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any body has asked them about the reason?
 

namestrands

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Asked twice and both times, no response. Which is fine, as they just lost my business. It takes just a minute to post an update on their website, I guess they feel that they dont need to explain themselves.
 

GSA

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I got an response,they say by tomorrow morning we should get them.
 

GSA

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They said they have "new accounting staff and processes".
Probably is related to the recent acquire they made.
 

namestrands

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Verbatim Response:

Hello.

Due to new processes and staff, we are running behind on paypals. I double checked and they are being completed today. We always pay on time, net 7, with occasional delays of a day or two.

This delay is not our normal pattern as we are changing over to a whole new system of making payments using a different service.

Let me know if you have not received payment by tomorrow.
 

Raider

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Asked twice and both times, no response. Which is fine, as they just lost my business. It takes just a minute to post and update on their website, I guess they feel that they dont need to explain themselves.


I agree...Leaving clients in the dark is not the way to go, speculation and distrust usually follows....They should have posted an update or sent out a email notice. :yes:
 

Czar

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Two days ago, I received a response claiming that the last of the PayPal payments would be sent within 24 hours.

Despite this assurance, I'm still waiting and it sounds as though others are, too.

And to think that May was the first month in qhich I decided to give DomainsSponsor a spin, after having an account sitting unused for years. Bad timing, me thinks. :undecided:
 
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