Im facing an issue.
I registered some domains through WEBORTEL.COM, a reseller of AUSTRALIANSTYLE.COM.AU / DOMAINCENTRAL.COM.AU.
I payed all my domains, and one day I discovered that a lot of them had been cancelled, using the expedient of the money-back period (5 days).
My account was cancelled, and my domains pointed to the domaincentral parking system.
All this without any advice, by anyone.
When I asked about this to the support system of domaincentral they told me that I did wrong to trust in this reseller (?) and if I wanted back my domains I had to pay again..
My questions are:
- is not an accredited registrar responsible for the acting of their resellers?
a simple customer as I am HOW can know details about a reseller of a big company?
- law is protecting me? is not an ABUSE to change nameservers for my domains without any permission nor advice? and to close my account and using my domains for their own money-related purposes ?
Thanks in advance for your help!
M
I registered some domains through WEBORTEL.COM, a reseller of AUSTRALIANSTYLE.COM.AU / DOMAINCENTRAL.COM.AU.
I payed all my domains, and one day I discovered that a lot of them had been cancelled, using the expedient of the money-back period (5 days).
My account was cancelled, and my domains pointed to the domaincentral parking system.
All this without any advice, by anyone.
When I asked about this to the support system of domaincentral they told me that I did wrong to trust in this reseller (?) and if I wanted back my domains I had to pay again..
My questions are:
- is not an accredited registrar responsible for the acting of their resellers?
a simple customer as I am HOW can know details about a reseller of a big company?
- law is protecting me? is not an ABUSE to change nameservers for my domains without any permission nor advice? and to close my account and using my domains for their own money-related purposes ?
Thanks in advance for your help!
M