Well I will talk about using servint all day if you got the time.
They are pro's,.. and I can connect you with sales or tech support, all of which I trust.
But like I said, I aint in it for the money, I have just used a dozen hosts of many years, and I have stuck with these guys for a long time well satisfied.
The song and dance you speak of, is mostly about how you are using their hosting service.
A vps or dedicated server means YOU can expose your setup to any of those malidies just by your actions. But I guess you are asking do they do backups, or real time scanning,... and that depends exactly on how you are using their service?
A simple wordpress, or maybe a forum,... or are you setting up a torrent service?
It all depends, and they will never commit to a self-inflicted vulnerability.
2c