Acro, yes I sent an email to them and they do not respond.
Nobody else allows someone to use the actual name on a bidder, plus if this is an actual reserve why dont they just say so ?
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Just received this response
Thank you for contacting us to assist with your issue. I will be happy to help you.
I sincerely apologize that this process has caused you to have the wrong idea.
When a domain name is listed for a private or public auction, NameJet may set a "Reserve Price." This is the minimum amount the domain will sell for. The actual Reserve Price is not disclosed. Once the domain goes to auction, if the highest bid does not meet that Reserve Price, then NameJet is under no obligation to sell the domain name to the highest bidder.
These domains are listed with a status of Pre-Release and are typically privately owned either by individuals, registrars or other companies. NameJet is not the registrant of these names.
We use the bidder alias "NameJet Reserve" to indicate there is a Reserve Price placed on the auction. If you enter a bid, and your bid is not high enough, you will receive the warning that your bid did not meet the Reserve Price. Once you meet or exceed the Reserve Price, you will be listed as the highest bidder at that time.
If you have any additional questions about this matter, please update this ticket and I will be able to help you during my assigned office hours.
We appreciate the opportunity to assist you.