just got news from my bank, Bodis monthly check for July bounced.... Bodis support has not contacted me back yet....anyone else have
a problem getting paid?
I apologize for the issue. Was it a check for July payment? That should have not happened, can you please PM me with your account email?
Recently we've been hit with a lot of fraud where users began printing their own checks with Bodis account
#s and signature on the check, attempting to deposit hundreds of thousands even millions of dollars. Money that oesn't even exists in the account, do they think Bodis is owned by Bill Gates or something? :?: We've also been hit by small fraudulent checks, such as for $9,000, etc as well as fraudulent ACH deposits from our account. Since we had no specialty protection on our account (thanks to Citi), Citi froze all outgoing transfers on our account without the ability for me to unfreeze. Sadly, I have learned that it is very easy for any fraudulent activity like this to happen and now we understand how to deal with it.
However, I have put in a special request with our bank for all June/July checks to go through so I would need to look at your account and determine why your payment has not. Your check should still have cleared.
Either way, we've setup new accounts and any future payments all have a protective layer that I have to authorize before any payment clears. However, due to the small # of users that use Check as the payment option on Bodis, and the large amount of fraud we've dealt with (all due to the account # being on the Check), we'll likely be disabling Check as a payment option later this week and switching users to ACH and others to Wire and likely lowering the Wire limit.
First to solve your problem, once I determine the amount that bounced I will either resend you a check from our new account or will send you the payment via wire/ACH covering any fees such as wire fees and/or bounced check fees.
Again sorry for the delay and any fees you may have incurred, I'll be sure to have it resolved as soon as I receive your account info.