.ca 10Dollar support

[ianccc]

I took out a support question at 10Dollar - and the useless bunch they are recieved a response that did not apply

--------me---------
I purchased some domains - they are regged at 10Dollar - I just want to
initiate the RANT change - can I do this - or does the seller have to do it

~ian
--------10dollar-------
A Registrant transfer will move the domain name into the gaining Registrant
account and renew the domain name for another year. The current registrant
can
login to 10Dollar.ca and initiate a registrant transfer of the domain and
follow these steps:
1. Go to Transfer a Domain > .ca Registrant Transfer
2. Enter the ID of Registrant that will receive the Domain > Note: the
registrant should be active.
3. Enter the Domain Name that is being transferred > yourdomain.ca
4. Under "Transfer all domains of registrant ID" > leave this field blank to
transfer one domain only.
Once you have completed the process and confirmed the new registrant on
CIRA,
it takes the Registrar 24 hours to confirm the new registrant. Then the new
reistrant confirms the transfer.
CIRA allows up to 14-days to complete a Registrant Transfer. There is a $15
fee paid to the current registrar to transfer an old registrant to a new
one.
If you need further assistance, please reply to this email.
Thank you for your business!
Thank you for your inquiry.
Support Staff, 10Dollar.ca

---me---------
Come on folks - did you even read the question!!!
I am the BUYER - can I initiate the registRANT Transfer - NO would have
worked
your response was useless - I know the SELLER can - everyone else allows
the BUYER to initiate
the transfer - why not make this work - now I have to send the SELLER the $$
to initiate the transfer
what's next having him hold my hand too
com on this is the 20th century - get with it

~ian

 

[lindmar]

I am hving problems with these fools now

 

[mkellerman]

what's next having him hold my hand too
com on this is the 20th century - get with it

~ian

No, it is the 21st century. :lol:

 

[Ilze]

Maybe paying to have them moved to Namespro and then doing a rant change there would be the answer. You will probably transfer away anyway...right? I left 10dollar
because they complained everytime I needed support.

All my domains are at Namespro, because they are the Best support in Canada. period. Why reward 10dollar with even a single rant transfer?

 

[longhorn]

Thanks for the input. I know they have one of the lowest prices around for .ca domains but did not know about the support aspect. It gets kind of repetitive but NamesPro does have the best support I have seen for a .ca domain registrar.