Classic avoid-the-question...

[devolution]

Just found this in my BT DSL service FAQs:

Question 1: Do you provide compensation when the service is down?

Answer: If you are experiencing problems with your connection, please call the technical helpdesk. They will work with you to solve the problem.

 

[DNS Kidd]

I would take that as a "no".

 

[Togoodhlth]

LOL that's a classic

 

[Bob]

:laugh:

Classic.

Still :laugh:

-Bob

 

[Mr Webname]

Write to the HQ in Edinburgh - I did in the early stages as I was so fed up with the service (its ok now!) and demanded compensation - I got a month free.