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Domain Discussion
Domain Name Legal Issues
Directnic Stole My Domain??
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<blockquote data-quote="CJConrad" data-source="post: 2230134" data-attributes="member: 322883837"><p>In December, I won an Expired Auction at NameJet, with the domain sitting at DirectNic. That very day, I logged into DirectNic and changed the contact information and the Name Servers. My intention was to wait out the "transfer lock" period and to then transfer it to my GoDaddy account to keep my domains consolidated.</p><p></p><p>So, last week I logged into my DirectNic account in order to get the transfer authorization code to begin the process to move it to GoDaddy. Much to my surprise (and concern) was that the domain wasn't there! I immediately called DirectNic (well, it was the next morning, as they are not 24x7). At first, they said there was no record I ever had it. Eventually, they found the transfer & name server change it in the "communication log", so they said they would need to research it. They got back to me (via phone) hours later and told me that they now knew what happened. Apparently (per them), the prior owner had complained to ICANN about DirectNic not "cooperating" with his transfer of domains to GoDaddy so, hours before the auction ended, DirectNic "manually moved" a bunch of domains to GoDaddy -- the list included the one I was about to win at auction. Then, at some point later (after I had already had confirmation emails from them of the name server and contact changes), they found that my account had a "phantom domain" in it and they summarily just removed it -- no notification, no investigation, no refund, nothing. They basically blamed NameJet for allowing the auction to finish (not sure of the rationale of that) and told me that I would need to go to NameJet to try to get my money back.</p><p></p><p>Now, I didn't pay very much for that domain (which is a mortgage-themed in a major market), but it has an Estibot value of $4K. I don't want to lose the domain and I don't feel it fair to have to be the one to chase down the resolution.</p><p></p><p>Can DirectNic do what they did? If I was able to change the Contact & Name Servers (I only have their confirmation emails to show I did this -- I did not go to a public WHOIS server to confirm), doesn't that mean that I had control? And, if I did have control, how can they just transfer it to someone else without any notice or involvement from me whatsoever? Should I file a complaint with ICANN?</p><p></p><p>Thanks in advance for any advice or insights ...</p></blockquote><p></p>
[QUOTE="CJConrad, post: 2230134, member: 322883837"] In December, I won an Expired Auction at NameJet, with the domain sitting at DirectNic. That very day, I logged into DirectNic and changed the contact information and the Name Servers. My intention was to wait out the "transfer lock" period and to then transfer it to my GoDaddy account to keep my domains consolidated. So, last week I logged into my DirectNic account in order to get the transfer authorization code to begin the process to move it to GoDaddy. Much to my surprise (and concern) was that the domain wasn't there! I immediately called DirectNic (well, it was the next morning, as they are not 24x7). At first, they said there was no record I ever had it. Eventually, they found the transfer & name server change it in the "communication log", so they said they would need to research it. They got back to me (via phone) hours later and told me that they now knew what happened. Apparently (per them), the prior owner had complained to ICANN about DirectNic not "cooperating" with his transfer of domains to GoDaddy so, hours before the auction ended, DirectNic "manually moved" a bunch of domains to GoDaddy -- the list included the one I was about to win at auction. Then, at some point later (after I had already had confirmation emails from them of the name server and contact changes), they found that my account had a "phantom domain" in it and they summarily just removed it -- no notification, no investigation, no refund, nothing. They basically blamed NameJet for allowing the auction to finish (not sure of the rationale of that) and told me that I would need to go to NameJet to try to get my money back. Now, I didn't pay very much for that domain (which is a mortgage-themed in a major market), but it has an Estibot value of $4K. I don't want to lose the domain and I don't feel it fair to have to be the one to chase down the resolution. Can DirectNic do what they did? If I was able to change the Contact & Name Servers (I only have their confirmation emails to show I did this -- I did not go to a public WHOIS server to confirm), doesn't that mean that I had control? And, if I did have control, how can they just transfer it to someone else without any notice or involvement from me whatsoever? Should I file a complaint with ICANN? Thanks in advance for any advice or insights ... [/QUOTE]
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