10%.. dammit they're 25% more expensive than most competing registrars. Namecheap, moniker, idotz, and several others have a great UI and service as well. The moniker people realized on their own i had an issue and contacted me without me asking so they could help me and keep me satisfied so I would be pleased with their services. Tonight godaddy called me, only to tell me i have 24hrs to vacate my sites from a dedicated server i ordered specifically from their sales phone line with them knowing the domains going to the server and the type of sites. Now they see the bandwidth i use and arent happy im taking the server to its limit. As far as im concerned when you advertise a specific amount of bandwidth and space and cpu.. expect it to be used. and dont cancel accounts.