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- Aug 13, 2002
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Hello,
one of my customers got a domain with register.com and for some reason some hacker got his passwords and transfered the domain away to godaddy.com
after he contacted register.com to re-claim his domain back "as per icann rules they can request to back-transfer the domain" they told him we dont have the domain now contact godaddy.com and the latest connects to your account were form xxx.xxx.xxx.xxx IP address at xx:xx time
how come? can't they help requesting to transfer back the name to register.com ?
i had the same issue once a customer transfered a domain from dotster to my enom sub-account and enom said this is suspected fraud and we are returning the name as per icann rules
any advice? should i contact ICANN and ignore register.com or start contacting register.com on his behalf ?
one of my customers got a domain with register.com and for some reason some hacker got his passwords and transfered the domain away to godaddy.com
after he contacted register.com to re-claim his domain back "as per icann rules they can request to back-transfer the domain" they told him we dont have the domain now contact godaddy.com and the latest connects to your account were form xxx.xxx.xxx.xxx IP address at xx:xx time
how come? can't they help requesting to transfer back the name to register.com ?
i had the same issue once a customer transfered a domain from dotster to my enom sub-account and enom said this is suspected fraud and we are returning the name as per icann rules
any advice? should i contact ICANN and ignore register.com or start contacting register.com on his behalf ?