mike031 said:yep i know where you are coming from... support is crucial and some of this major registrars really get away with HORRIBLE and I mean HORRRRRRRRIBLE customer service/support... godaddy is one of my favorites because they actually have a tech support phone number that you can call and speak to somebody directly and settle your issues right on the spot!
producer said:yet, it has been more than 24 hrs. since i sent an important inquiry about relatively simple but IMPORTANT matter, and am yet to hear from them. in the meantime, i have also sent my pleas to three different contacts @enom and still nothing.
Waiting months for enom to answer support emails? Never heard of that. They don't answer on weekends, so if you send one Friday night, you won't get an answer til monday .. that's about the longest I've ever experienced.RealNames said:I am still waiting for replies from Enom and others sent months ago!
GiantDomains said:Waiting months for enom to answer support emails? Never heard of that. They don't answer on weekends, so if you send one Friday night, you won't get an answer til monday .. that's about the longest I've ever experienced.
stuff said:So long? I start support request in sunday and still get the answer in sunday.
No problems at all with theyre support.
GiantDomains said:yea, my point was that's the longest i ever waited ... and now maybe they even answer on weekends ... realnames was saying he waits months ..
iehiro said:Hi there,
The longest I ever waited was 4 hours with eNom.
GiantDomains said:Waiting months for enom to answer support emails? Never heard of that. They don't answer on weekends, so if you send one Friday night, you won't get an answer til monday .. that's about the longest I've ever experienced.