Shitropolis is my call.
I have never had an account with them but I have had other resellers "create" accounts for me when I have purchased domain names from an eNom account holder.
The end result? Even though the domain name was supposedly in my name and in "my account", the reseller controls everything. I had no access to my account, I wanted to transfer the domains out to my own registrar and renew the registration, the reseller never responded to repeated requests for assistance, and there was no response from eNom. Lost three LLN.com's, thank you very much.
The most recent? As much as he tried, another reseller could not even access his own account to send me the authorization code to transfer. He kept getting error messages. After more than a week and a half, he gave up trying to call or email eNom waiting for assistance. He refunded my money.
And I thought GoDaddy was crap. After losing a total of 4 domains with eNom holders, I refuse to even consider buying from a seller boasting an eNom account. If I see eNom, I say eNuff! See Ya!
Yup, Shitropolis.