Escrow.com taking longer than usual to accept payment

[taktikz]

Payment was made Friday morning and it's still pending to be accepted by Escrow.com

I was told Friday it was going to clear by the end of the day, called in today and was told they needed to verify my address for some reason. Also was told it should be accepted by today, but support has been unresponsive through email.

This has never taken so long and I have never had to verify my address.

Anyone else have this issue?

 

[Rockefeller]

call them

 

[taktikz]

Just got off the phone with them and was told that payment didn't go through.
They sent the buyer an email, but have sent me nothing to let me know of the status. Customer service sounded like they weren't sure of what they were telling me since they've told me a variety of things since Friday. First I was told that the reason it hasn't gone through was because they couldn't locate my correct address and they needed me to verify it. Now it's that the payment didn't go through.

 

[mannoo2005]

why they do that? have you made any deals through them before?!

 

[DN BROKER]

i dont use escrow, their customer service is awful and payment system is slowest in the market. Wire Transfe, Sedo, or PayPal is the quickest option!

 

[domainlist]

I prefer to use Sedo.

 

[copper]

If you want speed, try escrowDNS.com
Support is excellent as well.

 

[Stian]

i dont use escrow, their customer service is awful and payment system is slowest in the market. Wire Transfe, Sedo, or PayPal is the quickest option!

Are you serious? I believe Escrow.com is the best out there when it comes to customer service. They even waived a fee for me once since I had a long history, to ensure a fast transaction (I glimpsed when wiring funds from my bank so I was $40 or something short).