Expert Advice Needed

[DomainEmpire.com]

I'm realizing that we can't pay someone to develop a website, host and forget about it (as we usually do with our domains), a website is like a real estate, from time to time it needs to be reviewed because some parts are often hacked or stop working for multiple reasons (unknown to us, newbies in this field).

Since few days, the search function of 3 diff. sites (hosted on the same server) are no longer working, additionally all new member who joins to one of them, are uanble to login with the received password.
The "Forgot password" link works but the received pass doesn't.

Should we think that someone has suddenly hacked and damaged some features of multiple websites ? A bit unrealistic but we can't know.

I know we can't post external links here but if someone (more skilled than us in the field) would be so kind to give us an advice, PM me and I'll explain what we'd like to know/understand, thanks.

 

[Johnn]

Most hosting companies updated to the new PHP version recently so if you have old PHP script it may need to make changes in order to work with the new version.

 

[DomainEmpire.com]

Yes, this might apply to our case.
Just to better understand what asking to our developer, he should review the whole php code of all our websites to adapt it to the new version or is there an easier way to fix this issue ? Because such upgrade has been surely done on our server and this might have caused the problems we're experiencing.

 

[Johnn]

They need to compare the old codes and replace with the new ones.

 

[DomainEmpire.com]

Thanks again for the advice, noted

 

[Tia Wood]

Because such upgrade has been surely done on our server and this might have caused the problems we're experiencing.

What platform are your sites running? It could be that your host upgraded which made whatever your sites are running incompatible with the new configurations.

 

[vital]

As others remarked, php, mysql, and other upgrades may sometime affect your scripts. Thats also one of reasons, why majority of serial developers use frameworks.
Check the upgrade with your host - previous version and the current version. Than check the changelog for php, mysql, whatever, and if your script uses functions (or syntax) which is not supported in the current version, find some substitute and edit the script...

 

[atomic]

Sounds like a Database issue. The PHP upgrade really shouldn't affect your site unless you were using some really old version of PHP which hosting companies phased out years ago. Every issue you named relies on tapping into a Database. If you can, turn error_reporting on in your php.ini file, because I assume it is off in Production and you should be able to pin point the issue.

 

[DomainEmpire.com]

We've a Linux server at singlehop.
It's not a dedicated one but I'll open a ticket to get an advice from the administrator, much easier.

Basing on what he'll recommend to do, we'll hire someone who'll take care of the issue.
Thanks again for your useful advices.

 

[DomainEmpire.com]

Thanks for the reply, appreciated but this was a very old thread
We're no longer hosting big sites (at the moment) so we've moved our small ones to another company where we've a simple reseller account (with absolutely no issues so far).

 

[DomainEmpire.com]

You're welcome