Great stuff there John, and thanks for bringing it to the forum.
That said, I'm one who has read the studies by Prof. Geist and have some personal experience dealing with 7 challenges of my own to date. With research to back me up, only 1 case (against Metro A.G) of mine has actually gone to arbitration. The rest of the crowd (including the NYSE) has backed down, and I beat Metro. This on my own by the way.
This is not meant to toot my own horn, but to show that even a back-woods guy from NH can stand up and win when he's right.
Even though the Professor has updated his 1 member panel statistics to reflect the majority level of defaults on the part of the respondents, I still believe that those numbers unfaily indicate a much better respondent chance via a 3 member panel.
I agree that the arbitration services are biased in their selections of panelists and the studies by the good Professor reflect this, but the BIG difference is in the pudding. A large number of decisions made by the 1 member panels has been decided correctly I feel. Sadly, a great number of registrations by respondents are made by people who either do not understand the rules or reg a name in blantant disregard for same. Then, when they are challenged, they do not respond (in the majority), or respond with some flimsy excuse. I don't feel sorry for them at all. Additionally, a large number of respondents who actually have followed the rules and have a legitimate right to their name, do not put up a fight, let alone pay money to get a 3 member panel.
Those that select a 3 member panel obviously more clearly reflect those with legitimate claims and put in the effort and capital to defend their turf. Hence the statistics.
Bottom line, when you're right, you're right, and right makes might. Doc