Dear Scott Andrews,
It has come to our attention that you may be the recipient of potentially
unauthorized funds. We have initiated an investigation into this event. In
the meantime, we have placed a temporary hold on the funds in question
until the investigation is complete. This temporary hold will show as a
deduction in your available balance. In the meantime, you are free to
continue transacting using your PayPal account.
Transaction Date: Dec. 27, 2004 10:25:55 PST
Transaction Amount: $50.00 USD
Payor's Email:
[email protected]
If you have not delivered the goods or services related to this
transaction, we ask that you delay or stop delivery until our investigation
is complete as you may be liable for the amount in question.
To assist us in our investigation and to determine if you qualify for the
Seller Protection programme, please send an email to
[email protected]th the following information:
1. The item, service or purpose of the purchase, and the associated value
2. The name and address given to you by the sender (if an item was
purchased)
3. If posted, the delivery company used, the dispatch date and the
tracking number for the goods
4. Details of any other transactions related to the transaction(s) in
question
5. A phone number where you can be reached during the day and evening
6. Insurance information, if applicable
Any additional information you have regarding this transaction, such as
email correspondence, will further help us to expedite our investigation.
Solving these cases helps us continue to offer PayPal as a secure and
cost-effective payment service. We appreciate your cooperation and
assistance.
Yours sincerely,
PayPal Account Review Team
