Frustrating end users

[dejanlesi]

I would like to know how many times this has happened to you guys.

After sending out many e-mails to possible end users finally someone responds and seems really interested in buying an LLL.com which is a perfect fit to their companies brand. And when you send them a low $xx,xxx buying price and say to them that the offer is negotiable a bit so they should give you an offer, they respond i will give you $100 for that LLL.com :?:

I try with giving them examples of a few last sale, pointing them dnjournal.. Nothing.. They dont get that you are talking about a 15-20 year old domain name which is one of a kind..

How do you deal with this kind of responds and how do you try to persuade them that the value of the domain is the one that you quoted in your initial price?

 

[ordersomething]

Tell them you'll send them a (legally binding) contract for $100 down and 5 figures more to come, to be paid, with interest, over the next x amount of months.

 

[dejanlesi]

I always give them that option as well.. No change in the result..

 

[Theo]

Education, education, education. The domaining world is a closed system. I said too much already

 

[ordersomething]

Now I'm curious about the domain and who you were trying to market to.

 

[dejanlesi]

Acro do tell what you meant by that I am always looking for new approaches..

ordersomething, sorry but i wont reveal that, all i can say it has happened to me twice in the last couple of weeks..

 

[ordersomething]

He probably means that the general public operates by their own set of rules in regards to business transactions.

 

[Vorty]

I think what Acro wants to say is that domaining is still obscure and unknown to the general public. 95% of my friends have no idea about domain prices, and they think domais like money.com are still available to register.

This is a business that still has a long way to mature itself

@ dejanlesi, if they counter-offer $100 you should simply move on, because they simply have no idea about what they are doing. If they were really interested... they would know the value of the domain already, or they would research a bit before throwing such a low-ball offer.

 

[DomainMagnate]

Yeah I get that a lot. People email me and ask to buy a certain domain for their company, business, family site, or personal site.. but all they can afford is $100. Well not every end user is a buyer and not every buyer is an end user

 

[DomainScoop.Com]

Yeah I get that a lot. People email me and ask to buy a certain domain for their company, business, family site, or personal site.. but all they can afford is $100. Well not every end user is a buyer and not every buyer is an end user

Great Lines ,,,,,not every end user is a buyer and not every buyer is end user.


Well Said.!

 

[Biggie]

I would like to know how many times this has happened to you guys.

After sending out many e-mails to possible end users finally someone responds and seems really interested in buying an LLL.com which is a perfect fit to their companies brand. And when you send them a low $xx,xxx buying price and say to them that the offer is negotiable a bit so they should give you an offer, they respond i will give you $100 for that LLL.com :?:

I try with giving them examples of a few last sale, pointing them dnjournal.. Nothing.. They dont get that you are talking about a 15-20 year old domain name which is one of a kind..

How do you deal with this kind of responds and how do you try to persuade them that the value of the domain is the one that you quoted in your initial price?

it's easier to sell in higher dollar ranges, when the buyer contacts you.


when you are soliciting, you may have to do 1000 for 1 sale, possibly larger or smaller ratio...but the burden on convincing the buyer is all on you.


the chance that you hit one who says "oh, that's just the domain i've been looking for", is a rare occassion.

even then, price will be the determining factor, depending on how educated (theo) the buyer is about domains, their value, and his/her desire to obtain that domain.

on a side note:

to avoid any risk involved in "peddling" LLL.com vs other domains

where solicitations to sell could be used against a respondent, later down the line.

if you're selling your own stash or brokering to those with "a perfect fit to their companies brand" then make sure they aren't using those letters as a mark or stock index id.

as those emails could come back and bite ya

imo...

 

[Theo]

He probably means that the general public operates by their own set of rules in regards to business transactions.

Correct.

I think what Acro wants to say is that domaining is still obscure and unknown to the general public. 95% of my friends have no idea about domain prices, and they think domais like money.com are still available to register.

This is a business that still has a long way to mature itself

Very well-said.

 

[BidNo]

Agree it's all about education. Seems that, outside the domain world, the only price reference people frequently have is the renewal cost. Consequently, when you quote a price in the thousands they immediately think, "this guy's ripping me off." So, in addition to educating on the value of domains, seems you may need to demonstrate you're selling at a fair price by providing comparable sales.

 

[dejanlesi]

@Vorty: Yes that is exactly what i do, i move on.. I try pointing them into right directions to learn a bit about domaining but if they dont get it, there is always then next buyer..

@biggedon: Yup, i try to avoid such cases and always check for TMs..

@BidNo: I always take some higher sales then the price i quote to them for comparison

 

[Theo]

A former owner of a lapsed .com I caught at a drop, contacted me asking why I paid "99 years of registration fees" (99 x $10) for it. She could not fathom how generic the name is, the natural type-in traffic it has or its age and despite my willingness to explain things in detail she was only re-iterating the "99 times" part.

 

[JoshuaPz]

If you're selling a keyword domain to an end-user company who has a manager with even a mild appreciation for "monetizing the Internet", I find have found such companies to be very receptive to simple mathematical arguments like the following:

“Expressions containing ‘diesel filters’ are Google-searched 118,800 times per year according to the Google AdWords Keyword Tool, and ‘diesel filters’ itself boasts an average PPC bid of $1.50. Whereas many advertisers are paying roughly this amount for their Google sponsored links, owning DieselFilters.com would secure you a permanent spot amongst Google’s top organic matches for the term. Even 500 hits to your landing page per year would effectively recoup you that $745 cost in advertiser value.”

In this real example, the end-user purchased this domain at my asking price and proceeded to building a landing page on the domain name as I suggested earlier in the e-mail.

Now, this technique doesn't work as well for LLL.coms and other "short" domains because the search volume on most 3-letter combination is rarely sufficient to justify the $XX,XXX you would ask for them. In fact generally speaking, IMO, LLL domains are also a highly speculative, borderline dangerous investments for reasons I could spend hours explaining.

If you're looking for an $XX,XXX sale on any domain, you'll VERY rarely achieve one by approaching an end-user directly, no matter how high-quality the name. You'll need to wait for a "bona fide industry leader" to contact you in order to secure top dollar.

Finally, end-users hardly give a turd how "old" the domain you're offering them is, and rightfully so. While Google does place some weight on website age if the domain you're referring to is developed, Google will rank a domain created in 1985 no higher than a domain created in 2005 if both are parked.

 

[zarul shahrin]

Oh Joshua that's probably one of the most interesting reply, thanks!