hi,
my problem is my godaddy account was stolen & the hacker changed the password & the email of the account but the good news are i notified the support to lock my stolen account & they do so very fast & all my domains in that stolen account are still there & all my domains are with my email in the whois, the hacker changed the whois except my email
so i contacted the support & they notified me to fill a change of account/email form & i done with the documentations they need but i received a reply fro them that they can't assist me cuz i'm not the registrant in the whois & they told me to contact the registrant (he is the hacker!!!!!) but as i said before he didn't change my email in the whois for all of my domains in that account, so from the experts, my problem is not with each domain itself, my problem is: how can i retrieve back my stolen account after it was locked? how godaddy.com can help me to change the hackers email on file to mine to make me reset a password to my email?
it took a very long time with them & no one in godaddy stuff is helping, i think it must be very easy if someone from the godaddy support profesionals see the payment method i was using in my godaddy stolen account & ask me about it or ask for a proof of it.
my problem is my godaddy account was stolen & the hacker changed the password & the email of the account but the good news are i notified the support to lock my stolen account & they do so very fast & all my domains in that stolen account are still there & all my domains are with my email in the whois, the hacker changed the whois except my email
so i contacted the support & they notified me to fill a change of account/email form & i done with the documentations they need but i received a reply fro them that they can't assist me cuz i'm not the registrant in the whois & they told me to contact the registrant (he is the hacker!!!!!) but as i said before he didn't change my email in the whois for all of my domains in that account, so from the experts, my problem is not with each domain itself, my problem is: how can i retrieve back my stolen account after it was locked? how godaddy.com can help me to change the hackers email on file to mine to make me reset a password to my email?
it took a very long time with them & no one in godaddy stuff is helping, i think it must be very easy if someone from the godaddy support profesionals see the payment method i was using in my godaddy stolen account & ask me about it or ask for a proof of it.