Godaddy does not intervene when there is an obvious case of domain theft via scam. While I understand its characterization of such scams as "private transactions," there is a cottage industry developing whereby scam artists use godaddy as a safe harbor. This problem is so prevalent that most Webmaster forums have Stickies warning of the so-called "paypal/godaddy scam." Apparently, I missed the many warnings. Consequently, this scumbag stole four domains names valued at $1900. Fortunately, two of the four names were registered at another registrar. In moving the two names back into my account, I'm sure the other registrar considered my $80k annual contribution to its coffers. GD did not consider, however, my $120k annual contribution to its coffers. Moreover, GD's competitor viewed my track record of requesting to reclaim names moved to another account (zero times, until then). GD did not consider the same track record.
I suspect that the scam artist will not be so brazen as to protest the names moving out of his/her account. Thus, the other registrar assisted the good guy, not the scumbag. While unintentional, GD did the opposite.
Moreover, when the whois shows the registrant's actual personal and business name, along with an active address, telephone and email, the registrar should give deference to that person as oppose to someone's account showing (made-up but similar to the scam artist):
Names: A man
Address: 12 st.
Country: Sri Lanka
Phone 222-222-2222
I would appreciate the opportunity to speak with management (who has authority) about this particular issue. If not, I will still use GD for its ease of use / pricing / features / convenience, but I will remain an unhappy customer.
- Stephen
I suspect that the scam artist will not be so brazen as to protest the names moving out of his/her account. Thus, the other registrar assisted the good guy, not the scumbag. While unintentional, GD did the opposite.
Moreover, when the whois shows the registrant's actual personal and business name, along with an active address, telephone and email, the registrar should give deference to that person as oppose to someone's account showing (made-up but similar to the scam artist):
Names: A man
Address: 12 st.
Country: Sri Lanka
Phone 222-222-2222
I would appreciate the opportunity to speak with management (who has authority) about this particular issue. If not, I will still use GD for its ease of use / pricing / features / convenience, but I will remain an unhappy customer.
- Stephen