GoDaddy Support - is anyone home?

[tomh]

Hi

Can anyone help me get in touch with a human at GoDaddy support?

I accidentally registered a bid of US$8,000 instead of US$80 three days before the end of an auction.


I emailed TDNAM support straight away explaining the error. And again twice afterwards. [FONT=arial, sans serif]

However, by the time the auction closed 3 days later I had not heard from TDNAM beyond an automated responses.[/FONT]


[FONT=arial, sans serif]And now I have “won” the name and have a bill for more than US$4,000. This is a lot more than the US$80 I was prepared and intending to bid. Moreover, the auction closed almost three days after I first wrote explaining the error.
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[FONT=arial, sans serif]Does anyone have the email of a real person at TDNAM who may be able to deal with my issue?[/FONT]


[FONT=arial, sans serif]Also, has anyone experienced anything similar when dealing with Godaddy / TDNAM?[/FONT]





[FONT=arial, sans serif]I would be grateful.[/FONT]


[FONT=arial, sans serif]thanks for your time
[/FONT]


[FONT=arial, sans serif]tom[/FONT]


[FONT=arial, sans serif]ps: Webmaster, I have tried to put this post in the right place. But please move if necessary. thanks
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[FONT=arial, sans serif]
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[stewie]

you should have called them instantly for that... not sure what can be done but at least a quick call to support ... Live 24/7 Sales & Support (480)505-8877

this number is on top of the godaddy website

Good Luck :yo:

 

[tomh]

I live in Hong Kong. Did try to call support but six minute wait etc....

This is why I would be grateful for an email of a real human at GoDaddy.com - if at all possible.

thanks

 

[Go Daddy]

Hi

Can anyone help me get in touch with a human at GoDaddy support?

I accidentally registered a bid of US$8,000 instead of US$80 three days before the end of an auction.


I emailed TDNAM support straight away explaining the error. And again twice afterwards.

[FONT=arial, sans serif]However, by the time the auction closed 3 days later I had not heard from TDNAM beyond an automated responses.[/FONT]


[FONT=arial, sans serif]And now I have “won” the name and have a bill for more than US$4,000. This is a lot more than the US$80 I was prepared and intending to bid. Moreover, the auction closed almost three days after I first wrote explaining the error. [/FONT]



[FONT=arial, sans serif]Does anyone have the email of a real person at TDNAM who may be able to deal with my issue?[/FONT]


[FONT=arial, sans serif]Also, has anyone experienced anything similar when dealing with Godaddy / TDNAM?[/FONT]





[FONT=arial, sans serif]I would be grateful.[/FONT]


[FONT=arial, sans serif]thanks for your time[/FONT]



[FONT=arial, sans serif]tom[/FONT]


[FONT=arial, sans serif]ps: Webmaster, I have tried to put this post in the right place. But please move if necessary. thanks[/FONT]

PM sent with contact information for Go Daddy person who can look into this for you.

Thanks,
Go Daddy

 

[tomh]

Hi Rod

thanks very much indeed. I appreciate your quick response and look forward to reporting on a happy outcome.

best

tom

 

[stewie]

There you go...

Good Luck Tom

 

[tomh]

Thanks Stewie

I'll let you know how it goes.

tom

Hi,

Big thanks to Rod and Stewie who helped me get in touch with Joe Styler at GoDaddy support. Once I contacted Joe, he took care of my problem with speed and professionalism.

thanks guys

tom