Godaddy will help only if there is a Court order !!!

URLtrader · Oct 20, 2012

An annonymous buyer accepted BIN $ 8,000 for one of my domains at godaddy auctions (deal to be completed at escrow.com).

I agreed to the offer at escrow.com

Ten days have passed and buyer has not sent payment. Escrow does not have contact info of buyer.

Godaddy has emailed buyer few times but there is no response.

I asked customer service of godaddy to provide me contact info of buyer so that I can persue options available to me.

They wrote : "We can't release the information you've requested with out a subpoena".

On sedo.com if someone refuses to complete a transaction after agreeing to it, his/her contact info is given to the other party rightaway.

Why godaddy wants me to spend more time and money to get info of a prankster ?

Just banning him/her from auctions is not enough.

Anyone else has such issues with godaddy ?

grcorp · Oct 20, 2012

I recommend that you review the godaddy T&C (both for buyer and for seller) to see if there's anything which provides Godaddy the obligation to release the details. Privacy policy might help as well, in terms of understanding what they can't do, out of fairness to whatever deal they had with the buyer.

I'd also look it over to see just to what extent they relieve themselves of liability from deadbeat buyers.

If this isn't your thing, I would be willing to help you pursue this for a contingency.

Charles Sweeney · Nov 13, 2012

Why bother chasing a prankster? Clearly someone messing around. Can't see any value in chasing him. Why not sell the name on Sedo if their system suits you better?

Theo · Nov 13, 2012

Remove your domains from GoDaddy.

URLtrader · Nov 15, 2012

In the last few months I had one six figure offer, one five figure offer and several smaller offers at sedo which were not completed due to
non payment !!! They need to implement changes and insist on a 5% upfront payment for each offer (or get pre approval for such amount) irrespective of amount. If buyer fails to pay up the balance, seller gets 4% and brokerage gets 1%.

That will drastically reduce non serious offers.

Charles Sweeney said:
Why bother chasing a prankster? Clearly someone messing around. Can't see any value in chasing him. Why not sell the name on Sedo if their system suits you better?