I know they are famous for brokering the cookinggames.com sale recently but my recent experience with them has been disappointing to say the least. First off, their post sale procedures are confusing - I had to initiate contact through questions/comments. It took them two days to respond with a generic response. Two days after that I had to once again ask for an update via questions/comments. This is when they inform me that they have detected fraud from the seller and will have to refund the purchase. I immediately requested more information on the investigation and detailed information on the seller. This was 9 days ago and I have yet to receive a response from them.
I do not understand how their support can be this awful especially after what they claim to be a fraudulent listing. Has anyone had any positive experiences with them? I can't believe they just flat out ignored my last message.
I do not understand how their support can be this awful especially after what they claim to be a fraudulent listing. Has anyone had any positive experiences with them? I can't believe they just flat out ignored my last message.