Help needed to solve Domain Research Tool (DRT) problem

[Ian]

Hey Domainers,
It is now two days since my DRT tool stopped functioning properly. Whenever I open the DRT it displays a message "Serial problem or server not loading". Has anyone else ever encountered a similar error message before? How was it solved? Please share your experience with me to be able to solve this problem!
NB: I have already sent an email to the DRT support but am still waiting for a reply!

Thank you for your response!
Regards

 

[Ian]

ok, thread closed! Received response from Luc!