Help! RegistryWeb.com blocked me to transfered a domain

sarawuth · Mar 11, 2009

Dear All,
I have registerd a domain, 0computer.com with RegistryWeb.com for several years. Now I would like to transfer the domain and I don't want to renew it with RegistryWeb.com anymore. It would be expired on April 27, 2009.
Now I can not terminate and get an authentication code from RegistryWeb.com (http://www.registryweb.com/terminate.shtml) They locked it and they forced me to terminate it in July, 2009. This means I have to renew it with RegistryWeb. Otherwise I will loose the domain.
I have contacted to an helpdesk for 2 weeks on this purpose. At the beginning they sent me replied mails. After I told them that I could not get an authentication code on http://www.registryweb.com/terminate.shtml.
I got a message.
This domain name is not eligible for transfer at the present time because it is within 6 months after renewal or security changes. It will be eligible after July 9, 2009 if no further security changes are made.
I renewed it 2 years ago. And I asked them what security changes are.
They did not send me a replied anymore.
Could you tell me which organisation/web I should contact to?
I don't want to loose the domain. Thank you in advance.
Regards,
Sarawuth Luanworawat
[email protected]

James · Mar 11, 2009

WOW !!

I ran a whois on their site and never saw this before

ABUSE VIOLATION

This domain name has been the subject of an Abuse Violation
of our Service Agreement which was agreed to by the
Registrant or their Agent when the domain name was first
registered and each time it was subsequently renewed:

(Begin Extract)

Domain Name Registration Terms
------------------------------
The sending of rude, abusive or threatening messages to our
Customer Service staff may result in immediate cancellation
of all support and/or other services. RegistryWeb will
determine what constitutes this type of abuse.

Termination
-----------
We may terminate this agreement without notice if You
damage or abuse our systems, servers, connectivity,
reputation, business, service, network, operations,
equipment or staff. This includes the sending of rude,
abusive or threatening messages to our Customer Service
staff. Determining what constitutes this type of abuse is
the sole discretion of RegistryWeb.

(End Extract)

Support services for this domain name have been suspended
accordingly.

I'll stay away from them.. what po'ed them
asfar as recourse ???

G/L

jim

stock_post · Mar 11, 2009

Looks like some Registers and some re-sellers are A***H** and they will do what they want and if the customer ask one extra question they will get mad.

I dealt with A**H** on this form and the language he used just shows his cruelty.
(I bought the domains from him, Just put him in my ignore list)