SedoCoUk said:
...I can categorically state that we do not profit from the interest on escrow funds. Our escrow account is a non-interest bearing German account.
Thank you for the prompt reply. With that said, if you don't mind me asking, what bank are these funds held in?
And is Sedo a licensed escrow agent? May not be required, but may be depending on jurisdiction.
Jusk asking questions that any sensible purchaser/seller should be asking, especially folks doing large transactions.
And to be clear, I've done transactions upwards of 6-figures $USD and I've often asked for such information - I've even on occasion requested faxes direct from the respective bank holding the escrow funds for some transactions; large escrows should be held separately in sub-accounts.
SedoCoUk said:
Valuenames' statement is nothing more than a rumor based on pure conjecture: we do not engage in illegal business practices - in the US or elsewhere.
Unfortunately, valuenames appears to be conjecturing for the purpose of spreading rumors. The claims contained in his post are untrue and entirely unsubstantiated.
Unsubstantiated? If so, then why is there this thread - and do a search here and one will find some others, and search Google and one is likely to find a few more. Sedo is perceived by some as being slow when it comes to money, in particular releasing sales proceeds to sellers ... just stating what others have reported as experiencing with Sedo.
Admittedly, this could all be a misunderstanding, but from your response, as a representative of Sedo, I'm not sure what to believe ... based on what you wrote, you seem to be more upset at me and DNF, as opposed to addressing the issue at hand.
SedoCoUk said:
Furthermore, we are disappointed that a forum intended to facilitate an exchange of information between Sedo customers and Sedo representatives should be abused in this way to propogate the spurious claims of an unauthenticated source.
Wow, this could get interesting ... with a *public feedback forum*, one must accept there will be both positive and negative things said - that's what feedback is all about ... any business with sense will want to know how it's doing and make improvements/changes as necessary; just importantly, how a business handles feedback, in particular that of a neutral / negative nature, alone indicates a lot about how a business operates. A feedback forum with only positive items isn't of much use when it comes to customer service ... surely Sedo cares about how its customers, and the public at-large perceive the company...
To be fair, perhaps it's the culture difference that's confusing things, but from your response alone, I'd be hessistant to do business with Sedo at this time without more information.
I sincerely welcome your reply.
Ron