I have same problem for this also.
"i hope to transfer one domain name in my Moniker account, but there have a problem and i can not get the transfer Auth code always after i tried some times, so i transfer the domain name to other Register company already.
The problems is i can not cancel the pending transfer on Moniker and return the cost in my account!!!
The BAD thing is i sent a email to support # moniker.com, but there have not any response for my problems, i don't know that why???
Who can help me for this?
Thanks in advance.