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I guess MarkMonitor registers names on their behalf. So, talking to them is an option. But if it is a trademark, it is best to save your time, money and effort by not talking to them about it.
They aren't replying....but if you take a look out your window in about 15 minutes then you'll see an SUV pull up and big guys in black suits with baseball bats will get out and come to your door to negotiate directly....how's that for personal service?