Enjoy unlimited access to all forum features for FREE! Optional upgrade available for extra perks.
Daily Diamond
Status
Not open for further replies.

draggar

þórr mjǫlnir
Legacy Exclusive Member
Joined
Dec 26, 2007
Messages
7,357
Reaction score
223
One of my sites wasn't working so I called GD to make sure everything on the registrar side was set up properly.

The call took 10 minutes. Assume 2 minutes to go though the menus and enter in my customer ID number, 1 minutes to go though verification with the rep, and 1 minute to check the domain. What was the other 6 minutes?

Sales pitches.

"I see you have a lot of domains expiring - do you want to renew them?"

No.

"Are there any domains you want to register today?"

No.

"I noticed your domains aren't with GoDaddy do you want to sign up with our hosting service?"

No.

"I also noticed you have a lot of domains expiring - do you want to renew them?"

I just said no.

"Do you want to sign up for our reseller program?"

No.

"Do you want to sign up for our domain discount club?"

No.

Of course, they didn't ask these questions at the end - they asked before and while checking with my domain.

I can see maybe asking about the expiring domains but come on! It's almost to the point that GD has OCD!!
 

fab

Level 9
Legacy Exclusive Member
Joined
Dec 11, 2004
Messages
3,554
Reaction score
1
Just more justification why I dropped them a few years ago for Moniker.
 

Theo

Account Terminated
Joined
Feb 28, 2004
Messages
30,317
Reaction score
2,217
Ed, you mean Bob didn't get on the phone himself to talk to you after the first couple of no's? :D
 

draggar

þórr mjǫlnir
Legacy Exclusive Member
Joined
Dec 26, 2007
Messages
7,357
Reaction score
223
Just more justification why I dropped them a few years ago for Moniker.

I've been moving my more important domains to Moniker over the past few years.

Ed, you mean Bob didn't get on the phone himself to talk to you after the first couple of no's? :D

You're right - I doubt his voice is that high pitched, unless Bob is short for the female version of Bobbie?

Edit: A few minutes ago I got a survey email from GoDaddy. I didn't take it out on the rep - I'm sure she's just doing her job but I did mention in the comments that it was rahter excessive to spend more time trying to sell me add-ons as they did working on the issue (well, there was no issue, I was just checking on a domain).

I guess these add-ons aren't limited to just registering domains!
 
Last edited:

katherine

Country hopper
Legacy Exclusive Member
Joined
Jul 9, 2005
Messages
8,428
Reaction score
1,290
"I noticed you're male, do you want a girl ?" :D
 
Status
Not open for further replies.

The Rule #1

Do not insult any other member. Be polite and do business. Thank you!

Sedo - it.com Premiums

IT.com

Premium Members

Premium Members

MariaBuy

Our Mods' Businesses

UrlPick.com

*the exceptional businesses of our esteemed moderators

Top Bottom