- Joined
- Aug 3, 2003
- Messages
- 2,911
- Reaction score
- 90
Looks like it's time for another registrar warning!
I registered some .INFO's at Idotz.net with their free promotion in early September. The 60 days have passed, so I look on their site for the EPP AUTH codes needed for transfer. Reputable registrars have them on the web site.... none to be found at Idotz. So I email support, and get a reply that I have to fill out a 'support request form'. I do that.... after 2 days, no reply. I email the support desk again, and I'm told the ticket was answered and closed. I go online to see if I can see a response there, and I am asked for a "ticket key". I was never given one. I fill out the 'need a ticket key' form which is supposed to email me the key. It never comes. My email address is listed in the system correctly, and my email is working fine, with no spam filters whatsoever.
I again email support, but they no longer reply.
SO... the bottom line is that I cannot get support or transfer names out of idotz. I have wasted several hours of my time this week.... grrr!
BEWARE OF IDOTZ!
I registered some .INFO's at Idotz.net with their free promotion in early September. The 60 days have passed, so I look on their site for the EPP AUTH codes needed for transfer. Reputable registrars have them on the web site.... none to be found at Idotz. So I email support, and get a reply that I have to fill out a 'support request form'. I do that.... after 2 days, no reply. I email the support desk again, and I'm told the ticket was answered and closed. I go online to see if I can see a response there, and I am asked for a "ticket key". I was never given one. I fill out the 'need a ticket key' form which is supposed to email me the key. It never comes. My email address is listed in the system correctly, and my email is working fine, with no spam filters whatsoever.
I again email support, but they no longer reply.
SO... the bottom line is that I cannot get support or transfer names out of idotz. I have wasted several hours of my time this week.... grrr!
BEWARE OF IDOTZ!