I apologise for the inconvenience again, everyone.
This feels a little like an episode of 24.
For a rundown of events:
- 10 days ago, we were hit by a massive DDOS attack which took 48 hours to repel fully
- 4 days ago, we were hit by an attack showing exactly the same patterns on the same scale which was repelled within 4 hours.
- This morning, the power went down in the area of Canada where our servers are located at about 05.30 local time. The backup generator failed. Our server guys then had to find a technician for the generator at 6am on a Monday which happened to be a US national holiday, Labor Day.
- About 08.15 local time, we came back online again.
I'm not sure what the likelihood of a power outage is in a developed country like Canada is nor on the odds of it being timed so badly both from a logistical point of view and coming when we had just been brutally attacked, but I'm pleased to say that we are back up again.
For the third time in 10 days, we'll make sure you are compensated for something outside our control inconveniencing you.
Hope you all have a great week.
Ed