- Joined
- Dec 3, 2006
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- 14,984
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Sedo recently implemented this new system of selling and transferring.
It was designed to facilitate a better flow of information between the seller and sedo.
You make a comment and that comment is responded to.
Bullshit.
What I have found is this is nothing more than a look good, feel good gimmick to make us happy about Sedo.
Now, not only are Sedo's agents ignoring or not responding directly to emails they now have a new tool to ignore.
Not once has a comment been responded to within that new transaction system and not once has the agent responded to emails regarding the no response to that new feature.
Honestly, what is so hard to figure out about basic customer service?
And why is it so difficult to implement a system that decreases the amount of backout buyers and bidders???
Most of all,
Why do your customers, Sedo, have to come onto a forum and issue a complaint about the customer service in order to get a response?
What business model emulates this? It sure as hell ain't working.
It was designed to facilitate a better flow of information between the seller and sedo.
You make a comment and that comment is responded to.
Bullshit.
What I have found is this is nothing more than a look good, feel good gimmick to make us happy about Sedo.
Now, not only are Sedo's agents ignoring or not responding directly to emails they now have a new tool to ignore.
Not once has a comment been responded to within that new transaction system and not once has the agent responded to emails regarding the no response to that new feature.
Honestly, what is so hard to figure out about basic customer service?
And why is it so difficult to implement a system that decreases the amount of backout buyers and bidders???
Most of all,
Why do your customers, Sedo, have to come onto a forum and issue a complaint about the customer service in order to get a response?
What business model emulates this? It sure as hell ain't working.