Hi.
As I am under 18, I don't have my own credit card.
Therefore, I am borrowing my mothers card, with her consent, to pay for my names, and then pay her cash.
Anyways, when I tried to log into my namewinner account yesterday, it said "account error". Strange thought I, and tried to see if I could get into my dotster account.
The dotster account said that my password was invalid.
At this point I was really scared, since I thought that someone has gotten a hold of my account, and could abuse my mother credit card.
I proceeded to email both namewinner and dotster asking them what had happened with my account.
Later I get a reply from dotster's "fraud department" saying they changed my account password since the adress for the credit card doesn't match my whois adress (which was old, I forgot to update it).
Oh well I thought, I will just update it when I get the account back.
The email then said: we have refunded you for all the names you have bought, and taken them back!!!!! (around 7 names I have won in namewinner auctions).
I didn't believe what I was reading. Without asking me, they actually TOOK my names that I legally owned and changed it so that THEY owned them in exchange for refunding my credit card.
The lady says she "sent me a message earlier about it" but I KNOW that I have not received ANYTHING from them.
She said she might be able to return the names for the same cost again, but I said I only wanted one of them for the time being since I have already sold it, but can't transfer it since they have temp. closed my account.
I am now wondering what I can do. Did they brake any law when they took the names that are BY LAW mine just because of old whois info?
As a result of this:
1) I have lost my names I spent ALOT of time to get and win in namewinner
2) My customer who bought the name I have yet to transfer to him is waiting
3) Ruins for my business as a domain seller since he won't probably want to buy a name for me again after this
Please help me.
As I am under 18, I don't have my own credit card.
Therefore, I am borrowing my mothers card, with her consent, to pay for my names, and then pay her cash.
Anyways, when I tried to log into my namewinner account yesterday, it said "account error". Strange thought I, and tried to see if I could get into my dotster account.
The dotster account said that my password was invalid.
At this point I was really scared, since I thought that someone has gotten a hold of my account, and could abuse my mother credit card.
I proceeded to email both namewinner and dotster asking them what had happened with my account.
Later I get a reply from dotster's "fraud department" saying they changed my account password since the adress for the credit card doesn't match my whois adress (which was old, I forgot to update it).
Oh well I thought, I will just update it when I get the account back.
The email then said: we have refunded you for all the names you have bought, and taken them back!!!!! (around 7 names I have won in namewinner auctions).
I didn't believe what I was reading. Without asking me, they actually TOOK my names that I legally owned and changed it so that THEY owned them in exchange for refunding my credit card.
The lady says she "sent me a message earlier about it" but I KNOW that I have not received ANYTHING from them.
She said she might be able to return the names for the same cost again, but I said I only wanted one of them for the time being since I have already sold it, but can't transfer it since they have temp. closed my account.
I am now wondering what I can do. Did they brake any law when they took the names that are BY LAW mine just because of old whois info?
As a result of this:
1) I have lost my names I spent ALOT of time to get and win in namewinner
2) My customer who bought the name I have yet to transfer to him is waiting
3) Ruins for my business as a domain seller since he won't probably want to buy a name for me again after this
Please help me.
