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It was a challenge too delicious to refuse. For years, Todd Davis, CEO of tech security company LifeLock, boasted that his company's system was so secure that he even posted his Social Security number online.
"It's 457-55-5462," Davis said on his company's site." "Of course, you should only share your Social Security number when completely necessary, but I give mine out because of my total confidence in LifeLock's ability to guarantee my good name."
Happy to prove him wrong, a Texas man last year used his Social Security number to get a $500 payday advance loan. Davis said that the check cashing company made no attempt to verify the identity, which he believes would have stopped the theft cold, but says that's not the important part of the story.
"What's important is the whole incident proves that LifeLock works, because I was never out a dime of my own money or a minute of my own time," Davis said. "LifeLock protected me and the other 104 members exactly as they promised."
LifeLock customers aren't buying it. The Tempe, Ariz.-based company has since been hit with lawsuits from customers in New Jersey, Maryland and West Virginia, who allege that the company used false advertising and knowingly lied about its claims after Davis' security snafu.
"Of course, no system is perfect, which is why our $1 Million Total Service Guarantee is so important," Davis said on LifeLock's Web site, referring to the breach. Davis said that the company has already asked the federal courts to have the cases thrown out.
"We knew this would happen," he said. "We were ready and believe the suits will be proved to be without merit, because we follow the law and do exactly what we say we do, and I don't see where anyone has come even close to proving different."
Source
"It's 457-55-5462," Davis said on his company's site." "Of course, you should only share your Social Security number when completely necessary, but I give mine out because of my total confidence in LifeLock's ability to guarantee my good name."
Happy to prove him wrong, a Texas man last year used his Social Security number to get a $500 payday advance loan. Davis said that the check cashing company made no attempt to verify the identity, which he believes would have stopped the theft cold, but says that's not the important part of the story.
"What's important is the whole incident proves that LifeLock works, because I was never out a dime of my own money or a minute of my own time," Davis said. "LifeLock protected me and the other 104 members exactly as they promised."
LifeLock customers aren't buying it. The Tempe, Ariz.-based company has since been hit with lawsuits from customers in New Jersey, Maryland and West Virginia, who allege that the company used false advertising and knowingly lied about its claims after Davis' security snafu.
"Of course, no system is perfect, which is why our $1 Million Total Service Guarantee is so important," Davis said on LifeLock's Web site, referring to the breach. Davis said that the company has already asked the federal courts to have the cases thrown out.
"We knew this would happen," he said. "We were ready and believe the suits will be proved to be without merit, because we follow the law and do exactly what we say we do, and I don't see where anyone has come even close to proving different."
Source