Working here - I thought I shed some light on what you receive for the assisted offer service. By making an offer on a domain, you will be immediately assigned to a buyer representative. We will reach out to the domain owner on your behalf and ensure that you maintain anonymity during the process. Additionally, we will provide you with an appraisal, that goes through a manual appraisal process, for that specific domain name.
If we, collectively, are able to come to an agreement with the seller - you will be able to go through our escrow process. Other services may have different price points - but don't have the human touch that we have to help drive a much greater opportunity for a successful offer.
Hope this helps.
David