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- Aug 24, 2006
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To Our Customers:
We are experiencing some downtime earlier this morning as the result of a coordinated influx of traffic to our servers to ActiveAudience, Goldkey and SmartName. We are investigating the root cause â and whether it was the result of a malicious denial of service attack.
SmartNameClassic.com is unaffected.
Rest assured we will be issuing revenue credit for a full day of traffic, plus an additional 10 percent for the inconvenience.
As we have done in the past, you will receive the greater revenue of:
1) Todayâs revenue â which is doubtful, given the outage.
2) Thursday June 7 revenue â the day before the outage.
3) Friday June 1 revenue. We do this to compare the same-day traffic and revenue patterns from the previous week. This comparison is generally used for a Monday outage â you likely wouldnât want to get paid on Sunday revenue.
As is our custom, we will pay an additional 10 percent on that dayâs revenue for the inconvenience when final payments are calculated next month.
If there are any questions or concerns, please do not hesitate to contact us or PM me.
Regards, =bcarr
We are experiencing some downtime earlier this morning as the result of a coordinated influx of traffic to our servers to ActiveAudience, Goldkey and SmartName. We are investigating the root cause â and whether it was the result of a malicious denial of service attack.
SmartNameClassic.com is unaffected.
Rest assured we will be issuing revenue credit for a full day of traffic, plus an additional 10 percent for the inconvenience.
As we have done in the past, you will receive the greater revenue of:
1) Todayâs revenue â which is doubtful, given the outage.
2) Thursday June 7 revenue â the day before the outage.
3) Friday June 1 revenue. We do this to compare the same-day traffic and revenue patterns from the previous week. This comparison is generally used for a Monday outage â you likely wouldnât want to get paid on Sunday revenue.
As is our custom, we will pay an additional 10 percent on that dayâs revenue for the inconvenience when final payments are calculated next month.
If there are any questions or concerns, please do not hesitate to contact us or PM me.
Regards, =bcarr