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Names123 are evil!!!

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system0

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i hate names123.com

i stupidly registered a few domains at names123.com a few years ago

i am in the process of transfering the last of these names to my enom account

After i faxed an authorisation request i got this email


------------------------------------------------------------------------
Dear Kevin,

Thank you for you fax authorising the transfer of manutdchat.com. However,
a £10 plus VAT administration charge also applies. Please call to pay on
the number below and we can then authorise the transfer request.

Thank you.

Kind Regards,
Transfers Department
Names.co Internet Plc

Main Line: +44 (0)870 120 8888
Main Fax: +44 (0)870 120 8008
Tech Support: +44 (0)870 162 4950
Email: [email protected]
Website: http://www.names.co.uk
Address: Britannia Court, 5 Moor Street, Worcester, WR1 3DB

This message is intended exclusively for the individuals to whom it is
addressed and may contain information that is privileged, or confidential.
If you are not the addressee, you must not read, use or disclose the
contents of this email. If you receive this email in error, please advise
the sender immediately and delete the email.
--------------------------------------------------------------------------


i immediately phoned up and complained and got the most unhelpful lady on this planet. I said i wasnt going to pay it and asked to speak to her manager. She eventually came back and said theyd waive the fee because i had spent a lot of money with them.

Last summer the site im transferring was hosted with them. Their hosting terms and conditions claimed to have 24 hour monitoring. But still they booted my site without telling me. After speaking with the manager and stating that 24 hours monitoring should flag a bandwidth issue up i got a refund. This was after 6 days of phonecalls though.

Bottom line - stay clear!!!
 
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