Netsol customer retention tactics

[katherine]

So I got this through the mail today:

Dear Valued Network Solutions® Customer,



Recently it has come to our attention that you have been transferring domains out of your Network Solutions® account(s). We value your business and would like the opportunity to keep you as a customer. If your intention is to transfer your domain name(s) to another registrar, we would like discuss options with you—such as providing you with discounted domain pricing on new purchases and renewals of your existing domain names.



We have tried to reach you but have been unsuccessful in speaking with you personally. Here is our direct contact information, should you wish to contact us—we hope you do. You can reach Customer Care at 1-877-307-1435, option # 2, Monday thru Friday, 9:00 AM – 6:00PM, EST.



If you are calling from outside the U.S. or Canada, please call 703-742-0914.



When contacting us directly, please refer to Service Request # 1-450847630.



Sincerely,

John112

Network Solutions® Customer Care Department



This email was sent from a notification only address. Please do not reply to this message. For

Network Solutions customer service inquiries, please visit:

http://www.networksolutions.com/help/email.jsp



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obligations to you.



Access our Privacy Policy: http://www.networksolutions.com/legal/privacy-policy.jsp



Access our Service Agreement:

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© 2010 Network Solutions, LLC. All rights reserved.

Network Solutions, 13861 Sunrise Valley Drive, Dept ACQM, Herndon, VA 20171

How personal - lol

 

[Rockefeller]

John112? You gotta be kidding