Sorry to hear it Talkhost.
There is a meesage system built right into the website. It more or less works just like a Private Messages do here in the forums. You can access this multiple ways:
1) There is also a "message" icon, (top right) that appears right after logging in.
2) On the main menu (right window) there is a bold "(contact support)" link right under the "Email & Messaging" section.
3) At the bottom of the screen is a "Contact US" link.
I've now had over a hundred people fill in the combination of both forms so I do know they are working (at least for most people). The only thing I can think of is that maybe your browser doesn't support javascript or it's turned off??? It does use javascript to check to make sure certain fields are filled in so you don't submit a form that's missing data.
ParkItNow.com is a very advanced system, no question about that. There are a lot of menu choices on the main login page. However, they are nicely grouped into subsections and most people will only see (General Membership, Domain Parking, Auction) unless they are using other services or are part of our beta team and then they will have more options. It should be very easy to find what ever your looking for right from the main menu after logging in. Keep in mind ParkItNow.com isn't just a "parking service". It's a parking service (internal listings), split-testing service to find the best service for each domain, domain and website auction service (every bit as good as eBay), messaging service, escrow service, micro-payment gateway, and more so you will probably have more menu choices then you are used to.
The system is all built around an advanced core that allows me to develop and plug in new services that all clients can then use without having to "signup" again. All of these services are integrated. So yes, there are many "options" but it's not really hard to navigate the site.
For parking, once you have registered you can immediately upload a batch list (or individually) all your domains. Then just change your DNS servers and it starts working automatically. It's really not that hard!
Also besides modifying tax or registration details you can "live" in the parking menu subset and this is very straight forward.
I can always be reached through the message system on ParkItNow.com or my email address
[email protected] or via PM on the many forums I visit. For anyone earning $50 or more a day I give them an emergency phone number that allows them to get a hold of me personally 24/7. Having a general use phone number which anyone could call just didn't work very well as people abused it like crazy! However, if someone has an issue that would be easier to handle on the phone they can shoot me a message if they are in the US or Canada with a brief message and phone number and I will call them back to help.
I'm not sure how you could say your earnings were "poor". You had a total of 28 page visits to all three of your domains combined since 9/6. With such low traffic (not even talking clicks) the system will take a while to figure out which parking services will earn you the most money. It has thus far only started to test your domains against Domain Sponsor and Skenzo and hasn't had enough traffic to test against other parking providers. It has however shifted traffic for each of your domains based on what it's seen so far, for these domains and the two providers. Of course the margin of error will be high with this little amount of traffic but the optimize process runs every few hours (not once a month like other "split-testers") so it's constantly learning and adjusting your domains. Also once you put a decent amount of domains on the system (or one high earning domain) you'll build up a nice "average daily balance" which will cause your account to move up to higher tiered commissions which will exceed what you could get directly from the providers yourself.
With only 28 visits on 3 domains I think you would be hard pressed to try and judge any parking service. It can take far more traffic just to figure out the highest paying keywords on the site. Then consider that ParkItNow.com sends traffic to multiple providers. Each of these need to optimize the keywords. Assuming each individual provider has optimized your domain (or we hand optimized it) then we can really start to learn things about your domain and optimize it based on time of day, geographic location of visitor, day of the week, browser type, proxy user (including AOL or cell phones/pda), etc... and start getting the most out of every visitor.
Is ParkItNow.com for everyone? Of course not, but with a little patience anyone with a decent size domain portfolio will make a lot more from it. So I'd suggest before you "kiss off" ParkItNow.com try a couple of high traffic domains (if you have any) for a week and watch how the system adjusts and the daily earnings climb. You'll then get a good idea of what your lower traffic domains will do over time. Also keep in mind the end result with all your domains will be higher then the "test" because all your traffic/earnings together will probably put you in higher and higher tiered commissions which benefit all your domains and not just the "big earners".
I didn't really mean for this to come off as a sales pitch but you're missing out on a lot by only trying a few light traffic domains and not flexing the system at all. And this is only talking about the parking part of our system.
Carlo
I'll add some in the next few days.
