refund help

refide · Jan 27, 2007

hi is there any one here to help me
my problem is:
i purchased some domain names from 08-dec-2006 but the next day i received an email from godaddy that my purchase was canceled & i will receive my money back (refund) for no reason , and i said ok when they will refund back the money i will choose another reg co to purchase again from another reg co ,
but till now no refund and the money is still SPEND on my statment & i emailed godaddy & they answered me (10-jan-2007) that allow the card issuing bank 3-5 days to post back my money but i waited for 15 days nothing happened ????!!!!!
please i need help
thank you

netfounder · Jan 27, 2007

IMO
keeping touch with godaddyã
same timeãchoose other registar to registers those domains

refide · Jan 30, 2007

godaddy took my money
the statment till now shows that the money SPEND to godaddy.com
so my domains purchase canceled & at the same time NO REFUND !!!!
no domains no refund

is there any one godaddy refunded back his money?

without any problems with the refund?

roseau · Jan 30, 2007

I have been able to get refunds for clients in the past when there were errors - I must admit, though, we had a personal acct mgr but they did take the info seriously.

I think maybe you should write to a specific person if you can. Also it might NOT be accurate to read what it says in your go daddy account. The proof is the credit card statement. Find out 2 things:

1. did you really get charged - is it on your statement
2. if it is on your statement, does the cc company have a corresponding entry for the refund