- Joined
- Mar 21, 2003
- Messages
- 829
- Reaction score
- 19
you may already know this, but i just learned that all registerfly accounts may not be correct.
i had a name in my account showing renewed til 2007, until it showed up in a enom premium names auction.
even though i had registerfly on the phone , in my account, seeing the name showing a 2007 expire date with a different month april as opposed to feb, , they said that the whois data took priority over their data.
apparently when you renew with them, they are processing transfer to their own registrar (away from enom), but their system never tells you if the transfer went thru or not
they dont track your billing account either and refund the money on transfer that didnt go thru.
In your account, buried under, reports - is a item -- "refresh your account"
which you have to run to see your names real expiration dates and whether they truly are active.
when i ran it i found two more names that had expired.
i have also had namecheap say i needed to run this type of utility otherwise theri data isnt accurate.
My question to all is, isnt real time updated information on our names the only thing a registrar provides. If we have to "refresh" to get true data what are they really providing?
i had a name in my account showing renewed til 2007, until it showed up in a enom premium names auction.
even though i had registerfly on the phone , in my account, seeing the name showing a 2007 expire date with a different month april as opposed to feb, , they said that the whois data took priority over their data.
apparently when you renew with them, they are processing transfer to their own registrar (away from enom), but their system never tells you if the transfer went thru or not
they dont track your billing account either and refund the money on transfer that didnt go thru.
In your account, buried under, reports - is a item -- "refresh your account"
which you have to run to see your names real expiration dates and whether they truly are active.
when i ran it i found two more names that had expired.
i have also had namecheap say i needed to run this type of utility otherwise theri data isnt accurate.
My question to all is, isnt real time updated information on our names the only thing a registrar provides. If we have to "refresh" to get true data what are they really providing?
