- Joined
- Jan 23, 2004
- Messages
- 560
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This is meant as a warning regarding registerfly.
There are a very few people who -for some reason- stand behind registerfly, but the majority of domainers will agree that registerfly is one to AVOID.
Their lack of support, idiot techs, and idiot owner are truly a worthless group. The owner stole my money when his domain drop system wasn't working back in the beginning and refused a refund. Then, he locked out my account and I got a note that my domains were confiscated (fortunately, I was smart enough not to register any with them prior!) when I initiated a chargeback.
The owner could not even fix or understand the problem with his system -even after I explained in great detail to him and his worthless "support" techs.
I haven't needed to vent about them because I haven't had to deal with them in almost a year. But then, I purchase a network of sites a few months ago ...and to my dismay, the seller had all domains at registerfly.
Now, I've spent more than 3 months trying to transfer out the domains. The two(2) .coms went smoothly, but their system doesn't properly update .us domains (in bulk), and I was unable to make the necessary changes. It took a week for them to identify that each single domain must be updated individually. So, I did that.
Then, the transfers still never kicked off.
When I called them each time, I was insulted and they would say things like "the process is automated, so there's nothing we can do" or "did you check your email on the WHOIS?"
I told them I have transferred more than 1,000 domains. Do they REALLY think I didn't check the email on WHOIS? Do they REALLY think they are not responsible when every other registrars transfer process seems to work smoothly and theirs DOES NOT??
Finally, she told me "send an email to [email protected] and we'll put your email where it belongs" --that is word for word. I took that as it will be immediately deleted.
At any rate... THANK GOD for my main registrar. They were able to force the transfer through based on my emails and proof that registerfly was essentially holding my domains ransom for the renewal fees.
NEVER bother with a scam, small-time company like registerfly. In fact, they even lie about how many domains they handle, etc. Liars are not to be trusted with something as valuable as our domains.
</rant>
-Wesley
There are a very few people who -for some reason- stand behind registerfly, but the majority of domainers will agree that registerfly is one to AVOID.
Their lack of support, idiot techs, and idiot owner are truly a worthless group. The owner stole my money when his domain drop system wasn't working back in the beginning and refused a refund. Then, he locked out my account and I got a note that my domains were confiscated (fortunately, I was smart enough not to register any with them prior!) when I initiated a chargeback.
The owner could not even fix or understand the problem with his system -even after I explained in great detail to him and his worthless "support" techs.
I haven't needed to vent about them because I haven't had to deal with them in almost a year. But then, I purchase a network of sites a few months ago ...and to my dismay, the seller had all domains at registerfly.
Now, I've spent more than 3 months trying to transfer out the domains. The two(2) .coms went smoothly, but their system doesn't properly update .us domains (in bulk), and I was unable to make the necessary changes. It took a week for them to identify that each single domain must be updated individually. So, I did that.
Then, the transfers still never kicked off.
When I called them each time, I was insulted and they would say things like "the process is automated, so there's nothing we can do" or "did you check your email on the WHOIS?"
I told them I have transferred more than 1,000 domains. Do they REALLY think I didn't check the email on WHOIS? Do they REALLY think they are not responsible when every other registrars transfer process seems to work smoothly and theirs DOES NOT??
Finally, she told me "send an email to [email protected] and we'll put your email where it belongs" --that is word for word. I took that as it will be immediately deleted.
At any rate... THANK GOD for my main registrar. They were able to force the transfer through based on my emails and proof that registerfly was essentially holding my domains ransom for the renewal fees.
NEVER bother with a scam, small-time company like registerfly. In fact, they even lie about how many domains they handle, etc. Liars are not to be trusted with something as valuable as our domains.
</rant>
-Wesley
