Just in case ... no one can make those $6.95 accounts anymore. More than a year ago, eNom changed their policy against creating accounts for less than $8.95. As a result of this policy change, all those accounts that were created before it have become valuable and hence are selling for such high prices. Even if you become an ETP, I seriously doubt (almost sure) that you will be able to create any $6.95 account.
And regarding the support, ETPs don't really provide any support as such. Most of the problems can be solved yourself and in case something really big happens, you can always submit a ticket with eNom and they take care of it.
One of the examples here that happened to me. I was trasferring a domain from my main account to one my dummy sub-accounts (created just so that I don't change anything accidently in bulk edits). I ended up accidently transferring it to some account with a name similar to my sub-account. Now I contacted the ETP and heard that they can't do anything. I contacted eNom and they took care of it in less than an hour.