Hi there,
I just thought I'd give my two cents here.
The domain acquisition service is extremely popular and we have a success rate of over 70% when it comes to getting our customers the name they want.
As someone who has only recently registered my first domains, I was amazed to see how many people were contacting me through the admin-c within days, even hours of registering. I'm sure many of you have experienced the same and it is no surprise that domain owners become extremely cynical extremely quickly of anyone contacting them via their whois entry. You probably all saw last week's post about a scammer who was forcing people to get domain appraisals before he would consider 'buying' their name.
As the secondary market grows and grows and becomes more accessible to more people, Sedo's name is becoming better known around the world and domain owners are happier to do business with a reputable company rather than an unknown individual.
Unlike many other domain acquisition services out there, we do a great deal of work to get in contact with elusive domain owners. Many companies who offer this service, such as Verisign, simply send three emails to the admin-c and give up if unsuccessful. In contrast, we actively do all we can to find the unfindable - whether they are in Tahiti, in prison or no longer in the land of the living - all of which we've experienced. Obviously, years of experience in this means we know all the tricks of the trade and it is very rare indeed that we do not manage to get in contact with the owners.
High prices obviously mean high commission, but, as Namestrands said, we have a reputation to uphold. We are providing a service to our customers and we try to find a
fair market price for the name. This is why we carry out a premium appraisal before proceeding. I know some of you as sellers are not particularly happy with the low nature of bids made to you by our brokers but this surely proves the fact that we don't try and get a high price for the domains. We act try to act in the best interest of both buyer and seller to find a fair price as the market currently stands. Obviously, it's hard to keep absolutely everybody happy, but we do have a lot of satisfied people using this service.
Just thought I'd give you our side of the story. Let me know if you have any thoughts at
[email protected]
Ed