jdk said:
But he should still be compensated for the outage.
That would be nice, but what's fair compensation, and how to measure it? It's pretty hard to say what we would have done that day as it's the first Saturday our sites were there - thus no precedent to follow in our case.
As long as someone from Traffic club promises it won't happen again, we are willing to live and let live! :teeth_smile:
By the responses of others it appears that it wasn't only us who got stung, and with that they should be aware of the outage.
For those using the service longer - has this happened before? From my readings before joining their program they were given top marks by highly regarded forum members here and elsewhere. So I am assuming here this is a rare anomaly.