** Tucows -- New Hover.com Website **

[michaelg314]

Folks, so I was just migrated to Hover.com from DomainDirect.com and I have to say that I am impressed. This thing is so easy to maneuver, yet has a sophistication about it. I think Tucows did a real nice job on this one.

Post your thoughts if you are on the new hover.com system yet. I would like to hear what others think.

 

[kengreenwood]

Quite simply - the Hover.com services suck arse. If you're someone with hundreds or thousands of domains, the service is an absolute nightmare. And I'm not so sure they're not doing everything legally. Example:

I had several hundred domains at IYD.com which was converted (unfortunately) to Hover. I recently moved a domain name over to Snapnames. And keep in mind that ALL of my domains with Hover are under what they call the "Domain Only" Package Type. Well, I received an email from Hover telling me that they successfully renewed that domain for me and charged my credit card 9 bucks. HOW DID THEY SUCCESSFULLY RENEW THE DOMAIN IF IT WAS ALREADY SUCCESSFULLY MOVED TO ANOTHER REGISTRAR SEVERAL WEEKS AGO??? Totally unacceptable, pathetic and probably illegal.

The response I got from Hover was that I needed to delete the domain from my account. Well, even if I wanted to go delete every frickin' domain that I move away from Hover out of my account to stop getting the annoying "Your domain is going to expire" emails (when the domains have already be moved to another registrar), it doesn't give Hover the right to charge me for a service that they simply CANNOT FULFILL due to the fact that the domain is now being serviced by another company.

Michael - you must not have too many domains or you'd be ripping your hair out trying to manage them one by one so tediously... or your work for Hover.


And FYI - I was refunded for the fictitious renewal.

 

[Anthony Ng]

Quite simply - the Hover.com services suck arse. If you're someone with hundreds or thousands of domains, the service is an absolute nightmare.

I don't think you should be using Hover for hundreds or thousands of domains. I also don't understand why Tucows decided to migrate ItsYourDomains clients there (instead of OpenSRS).

For end-users who were at DomainDirect, I'm sure it would generally be a better experience.

 

[kengreenwood]

I agree 100%. For anyone just looking to reg domains, the Hover services are COMPLETELY wrong. I got screwed with hundreds of domains at IYD. Now I'm having to move them off one by one... very frustrating.