hi
plz some one advice me what should i do regarding paypal claim
plz look this
i sold dnf to this member
http://www.dnforum.com/showthread.php?t=80034&page=2
i mail paypal and told how i can provide shipping tracking no for virtual points
they again send me mail
here are details
Please select the method in which you would like to resolve this claim from the options below:
The buyer has already been refunded and I can provide proof of the previous refund.
Authorize PayPal to send a refund of $35.05 USD to Robert Jerina
PayPal will review the information and determine whether the claim can be closed.
Thank you for your cooperation.
Complaint Details
---------------------------------------
Transaction ID:
49J57838P21923033
Buyer Name:
Robert Jerina
Buyer Email:
[email protected]
Transaction Amount:
$36.00 USD
Transaction Date:
Feb. 5, 2005
--------------------------------------------------------------------------------
PayPal Case ID:
PP-067-133-163
Reason for Dispute:
Non-Receipt
Buyer's Comments:
Bought a virtual product from the seller. Never recieved the product.
Date of Complaint:
Feb. 11, 2005
Status:
Waiting For Your Response
Status Details:
Please take action to resolve this case.
As stated in the PayPal User Agreement, you are required to resolve complaints within 7 days of the filing date (by Feb. 18, 2005) using one of the following methods:
Provide a refund to the buyer for the full amount of the disputed transaction
Provide tracking information confirming that the item was shipped
Provide proof that you already issued a refund to the buyer for the full amount of the disputed transaction
Because you had not made any efforts to resolve this case as of Feb. 22, 2005, we attempted to issue a full refund to the buyer. However, we found there to be insufficient funds in your PayPal Account and were only able to issue a partial refund in the amount of $0.95 USD. PayPal does not consider this to be a satisfactory resolution of this case.
Access to your PayPal account has been limited until the matter has been resolved.
To resolve this complaint, please click below.
Transaction ID:
49J57838P21923033
Buyer Name:
Robert Jerina
Buyer Email:
[email protected]
Transaction Amount:
$36.00 USD
Transaction Date:
Feb. 5, 2005
--------------------------------------------------------------------------------
PayPal Case ID:
PP-067-133-163
Reason for Dispute:
Non-Receipt
Buyer's Comments:
Bought a virtual product from the seller. Never recieved the product.
Date of Complaint:
Feb. 11, 2005
Status:
Waiting For Your Response
Status Details:
Please take action to resolve this case.
As stated in the PayPal User Agreement, you are required to resolve complaints within 7 days of the filing date (by Feb. 18, 2005) using one of the following methods:
Provide a refund to the buyer for the full amount of the disputed transaction
Provide tracking information confirming that the item was shipped
Provide proof that you already issued a refund to the buyer for the full amount of the disputed transaction
Because you had not made any efforts to resolve this case as of Feb. 22, 2005, we attempted to issue a full refund to the buyer. However, we found there to be insufficient funds in your PayPal Account and were only able to issue a partial refund in the amount of $0.95 USD. PayPal does not consider this to be a satisfactory resolution of this case.
Access to your PayPal account has been limited until the matter has been resolved.
To resolve this complaint, please click below.
i donot know what should i do.plz tell me its very urgent
thanks,
jaik
plz some one advice me what should i do regarding paypal claim
plz look this
i sold dnf to this member
http://www.dnforum.com/showthread.php?t=80034&page=2
i mail paypal and told how i can provide shipping tracking no for virtual points
they again send me mail
here are details
Please select the method in which you would like to resolve this claim from the options below:
The buyer has already been refunded and I can provide proof of the previous refund.
Authorize PayPal to send a refund of $35.05 USD to Robert Jerina
PayPal will review the information and determine whether the claim can be closed.
Thank you for your cooperation.
Complaint Details
---------------------------------------
Transaction ID:
49J57838P21923033
Buyer Name:
Robert Jerina
Buyer Email:
[email protected]
Transaction Amount:
$36.00 USD
Transaction Date:
Feb. 5, 2005
--------------------------------------------------------------------------------
PayPal Case ID:
PP-067-133-163
Reason for Dispute:
Non-Receipt
Buyer's Comments:
Bought a virtual product from the seller. Never recieved the product.
Date of Complaint:
Feb. 11, 2005
Status:
Waiting For Your Response
Status Details:
Please take action to resolve this case.
As stated in the PayPal User Agreement, you are required to resolve complaints within 7 days of the filing date (by Feb. 18, 2005) using one of the following methods:
Provide a refund to the buyer for the full amount of the disputed transaction
Provide tracking information confirming that the item was shipped
Provide proof that you already issued a refund to the buyer for the full amount of the disputed transaction
Because you had not made any efforts to resolve this case as of Feb. 22, 2005, we attempted to issue a full refund to the buyer. However, we found there to be insufficient funds in your PayPal Account and were only able to issue a partial refund in the amount of $0.95 USD. PayPal does not consider this to be a satisfactory resolution of this case.
Access to your PayPal account has been limited until the matter has been resolved.
To resolve this complaint, please click below.
Transaction ID:
49J57838P21923033
Buyer Name:
Robert Jerina
Buyer Email:
[email protected]
Transaction Amount:
$36.00 USD
Transaction Date:
Feb. 5, 2005
--------------------------------------------------------------------------------
PayPal Case ID:
PP-067-133-163
Reason for Dispute:
Non-Receipt
Buyer's Comments:
Bought a virtual product from the seller. Never recieved the product.
Date of Complaint:
Feb. 11, 2005
Status:
Waiting For Your Response
Status Details:
Please take action to resolve this case.
As stated in the PayPal User Agreement, you are required to resolve complaints within 7 days of the filing date (by Feb. 18, 2005) using one of the following methods:
Provide a refund to the buyer for the full amount of the disputed transaction
Provide tracking information confirming that the item was shipped
Provide proof that you already issued a refund to the buyer for the full amount of the disputed transaction
Because you had not made any efforts to resolve this case as of Feb. 22, 2005, we attempted to issue a full refund to the buyer. However, we found there to be insufficient funds in your PayPal Account and were only able to issue a partial refund in the amount of $0.95 USD. PayPal does not consider this to be a satisfactory resolution of this case.
Access to your PayPal account has been limited until the matter has been resolved.
To resolve this complaint, please click below.
i donot know what should i do.plz tell me its very urgent
thanks,
jaik